Q&A
Due to cost reasons, we can only ship to certain countries around the world. You can check whether shipping to your country is an option on the checkout page.
After you place an order, we will send your package within 1-5 working days. In most cases, your package will be delivered within 10 working days after it is sent. However, due to some reasons, the logistics time may be delayed. We are very sorry for this. You can check the real-time location of your package on the track order page.
Our products are all purchased from brand physical stores, and we earn a small price difference from them. Product quality is guaranteed, support 7 days no-reason return and exchange.
We have a 7-day no-questions-asked return policy, which you can learn about on the policy page for details; due to staff shortages, our customer service can only provide 7/12 hours of service, and email replies may not be particularly timely. We deeply apologize for this and we will reply to your message as soon as possible.
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